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When you're responsible for collecting garbage and recycling from more than 94,000 households every single week, there is no margin for guesswork. Missed stops, driver incidents, and disputed service calls can all damage the relationship with the municipal partner that keeps your contract alive. That's the operating reality Marcus E. Knight has navigated since founding Knight Waste Services (KWS) in Fort Worth, Texas, in 2003. Over two decades, KWS has grown into a fleet of 3

Every waste operation has rough days. A truck breaks down, a driver calls in sick, a customer adds a last-minute stop. That's normal. What isn't normal is when those rough days stop feeling like exceptions and start feeling like the norm. More often than not, the underlying problem isn't the truck or the driver. It's the route. Waste routes that were mapped out years ago, adjusted manually over time, and never re-optimized accumulate inefficiencies. These problems compound sl

How to champion sustainable change in your waste management organization: realize greater operational efficiencies and improve sustainability.

How to champion sustainable change in your waste management organization: the case for fleet management, fleet safety and risk.